Language Overrides

Modified on Mon, Aug 14, 2023 at 3:23 PM

Heads up! This article is intended for site managers. If you're a program facilitator looking for more information about how to review your programs, click here!

Different sites use specific terms with specific meanings—e.g., opportunity, program, etc. If your organization wants to replace certain words, like project instead of opportunity, you can contact us to request to have it changed or overridden.

So you know:  Language-override items aren't translated for sites using the French-translation option.

Words and phrases

Curious about which words can be adjusted? Listed below are all the words and phrases that we can change on your site. 

Words you can request to override

  • attribute
  • badge
  • benchmark
  • cluster
  • donate
  • donation
  • EIN
  • employee (used for "Employee Access Link" in advanced events)
  • Help 
  • initiative
  • miles (appears in the "Miles Traveled" field of the hour-submission form)
  • opportunity 
  • partner (traditionally used to designate partner program)
  • phrase (appears in the search dropdowns; can be replaced by "word," keyword," etc.)
  • program 
  • prerequisite
  • recent (appears in the "Recent Programs" and "Recent Opportunities" headings on the volunteer dashboard)
  • respond (Note: response and respondent cannot be overridden)
  • résumé/resume (as in "volunteer resume")
  • skill 
  • site supervisor
  • state
  • team
  • user group
  • virtual
  • volunteer (as an adjective: volunteer hours, volunteer schedule, volunteer email, etc.)
  • waiver (override applies to both eSign and click-wrap waivers)
  • worked (appears in the "Hours Worked" field of the hour-submission form)
  • ZIP code

Phrases you can request to override 

Get Involved, Make a DifferenceThe message on the main page of your platform for a user who is not logged in
I have read and agree to the volunteer waiverThis text shows up for volunteers if you are utilizing a clickwrap waiver on one or more opportunity.
Making a donation to your local United WayShows up in pop-up once someone has responded to a need or made a donation through the Connect site
Note: You can disable the pop-up completely in your Settings > Main Settings area.
Miles TraveledAppears in the "Miles Traveled" field of the hour-submission form
Our CommunityAppears above the image rotator on the user dashboard
Return to Our WebsiteButton that appears in the utility bar at the top of any page in the non-manager view of the site

Students Login Here

For sites using single sign-on
Sterling VolunteersAs a phrase rather than individual words, appears on the agency profile
Volunteer NowButton that appears on the dashboard for users who are not logged in
Who we areFrom the program profile
What we doFrom the program profile