Hours Approval Settings

Modified on Mon, Jul 31, 2023 at 3:45 PM

Heads up! This article is intended for site managers. If you're a program facilitator looking for more information about how to review your programs, click here!


Your site offers automation settings to help streamline your volunteer management process! You can decide if hours are automatically approved when submitted or if they must be reviewed and approved manually. In this article, we'll cover those settings and what they mean. 


How to set up your hours approval settings

To set up your volunteer hours approval settings: 


1. Go to Settings > Main Settings2. On the Site Settings page, scroll until you see Approval. 


Approval settings

Under the Approval settings, you can set up hours to be automatically approved or require your review and approval first. 


Hours approvals

There are three options for Hours Approval

  • Volunteers must submit hours for approval
    • This setting requires volunteers to submit their hours for approval—they aren't automatically approved. 
    • We don't recommend using this setting as it requires volunteers to manually enter and verify their hours—which is sometimes a missed step leaving them with missing or inaccurate hours. 
  • Hours logged will automatically be submitted for approval
    • This setting means that any hours submitted must be reviewed by you, or another site manager, for approval. 
  • Hours logged will be automatically approved 
    • This setting means that any hours submitted are automatically approved without your review first.