❖ Heads up! This article is intended for site managers. If you're a program facilitator looking for more information about how to review your programs, click here!  

You may need to add responses to opportunities on behalf of your volunteers. You can add a single response, multiple responses, or a team response! In this article, we cover: 

• Add a response on behalf of a volunteer
  • Add a single response
  • Schedule multiple responses
  • Add a team response
• How to remove a volunteer's response

Add a response on behalf of a volunteer

1. Go to Volunteerism > Responses: 

2. Click Add A Response: 

3. Select the response type: 

Add a single response

To add a single response: 

1. Click Add a single response. 
2. Search for the opportunity with the Opportunity Lookup. 
3. If the opportunity has scheduled shifts—select a shift for the response. 
4. Search for the volunteer with the User Lookup. 
5. Finish filling in all necessary fields and click Add User Response. 

Schedule multiple responses

To schedule multiple shifts: 

1. Click Schedule multiple responses. 
2. Select the opportunity from the drop-down menu. 
3. Check applicable shifts and click Continue. 
4. Search for volunteers by name or email. 
   1. You can also use the filter to search for volunteers. 
5. Select the volunteers and click Add to List.
6. Add more volunteers or, if you're ready, click Schedule Volunteers. 

Add a team response

To add a team response: 

1. Click Add a team response. 
2. Select the opportunity from the drop-down menu. 
3. Either select Use an Existing Team or click Create a New Team. 
4. DoOnce you've made your selections, click Finish. 

How to remove a volunteer's response

Did a volunteer respond to an Opportunity but then change their mind? Maybe they responded by accident. Whatever the case may be, you can always remove a volunteer response as needed. '

ⓘ So you know: Volunteers can also unregister from an Opportunity they've responded to right from their profile! 

1. Go to Volunteerism > Responses.

2. Click the X under the Options column by the response you want to remove. 

3. A popup appears asking you to confirm your selection. 

❖ Heads up! Deleting a response also deletes any submitted hours attached to it! 

Here's a quick reference of the steps to adding responses on behalf of volunteers: