❖ Heads up! This article is for site managers. Program facilitators do not have the option to activate imported users. If you're a program facilitator looking for more information about how to review your programs, click here!
- What does activating imported users do?
- How to activate imported users:
- Video About Activating Imported Users
What does activating imported users do?
Once you have completed a user import, those new user accounts are given a status of Imported. When you are ready for your site to go "live," one of your most important steps is to activate those user accounts. When you activate user accounts:
- The user statuses are changed from Imported to Active.
- A notification is sent to all newly activated users, letting them know they have an account and providing a temporary password so they can log in.
ⓘ So you know: Want to see a list of which notifications go to volunteers?—click here.
Until a user has an active account, they cannot log in to your site, respond to opportunities, or log hours.
How to activate imported users:
- Go to Volunteerism > Users. A list of users is displayed.
- Click on User Filter to open the user filter, and then run a filter on User Data > User Status > is > imported.
- Click Submit to view only those users with a imported status.
- From the Select an Action dropdown, select Activate Imported Users.
- Click the Activate Imported Users button to confirm your selection. Once you do this, two things happen:
- The users' statuses and changed from Imported to Active
- Each user receives an email that
- welcomes them to your site and
- provides a temporary password so that they can log into the site.
ⓘ So you know: The template for this message is titled "User Imported Message". Click here to learn how to edit the text of this and other notification templates.