Flexible Opportunities MIA on Manager's End

Posted about 2 months ago by Edwina Garza

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Edwina Garza

I'm trying to sign up volunteers who participated in a mini training we did but there's no way for me to schedule them on the manager's end. When I go under the hours and the schedule features, this opportunity doesn't show up; I'm assuming because of the flexible date. I can go in through each volunteer's individual profile, assume the user and sign them up, but it will take longer. I can go on the opportunity page, but I only have the ability to add anonymous hours or schedule a team. Why not an individual user? Am I missing something?

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Shonie K. posted about 2 months ago Admin

Hi Edwina,


Site managers should be able to add a response on behalf of a user for any time of opportunity duration type via the Add Response feature. I am going to convert this into a ticket so one of our CX specialists can help guide you through how to do this with direct support. Be on the lookout for an email from support.


Best,

Shonie

CX Specialist

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