We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Hi there,
We use the Custom Registration Questions as a waiver for all of our volunteers (where they fill out various demographic info that we collect for various funding).
When I go to download the Custom Registration Question Metrics Report, then click the "detail" tab, it only lets me select one question at a time to download into a report.
Instead of a drop-down, could you please make this a checkbox, allowing us to check multiple questions? I'd like to be able to include multiple answers from these questions into one report, so I don't have to download 20+ different reports, and then try to integrate that into our master data. This would be supremely beneficial for us.
We would really appreciate this minor fix!
0 Votes
1 Comments
Heather Adler posted 9 months ago Admin
Hello,
Thank you for this suggestion! The only other way to export these questions is from the main Volunteerism > Users page, although these will come through as part of a .CSV with all other profile information, and all custom question answers are included in a single cell per user (separated by the | symbol, and identified by the question ID number) which may not be as straightforward for your reporting either.
If you're interested, we can always make this into a custom report for you as well! Let me know if you'd like any information about that process and I can create a new ticket for us.
Either way, I agree that being able to export a full list of users on each row, and their responses to each custom registration question as its own column, would be very beneficial! I'll write that down in our meeting notes for future discussion.
Have a lovely weekend!
Heather Adler
She/Her
Data Specialist at Galaxy Digital
0 Votes
Login or Sign up to post a comment