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It would be very helpful to have a reminder of shift notification sent out 5 days prior to a shift. Now the only option is for 8 days prior. My shifts are weekly and the 8 day reminder causes confusion. I have had clients show up one week early for a shift.
Thanks,
Cat from Centre Street Food Pantry
0 Votes
5 Comments
Ryan Rose posted 3 months ago Admin
Hello there,
Thank you for writing in.
We have supplied the suggestion that site managers have the ability to adjust automated notification time frames.
Accordingly, at the moment, we will keep you updated if this change is implemented.
Thank you for continuing to share and the time you spent to write us.
All the best,
Ryan R. | he/him
Data Specialist
Galaxy Digital
0 Votes
Volunteer posted 5 months ago
If the first reminder cannot be moved to five days, is it a least possible to move it to exactly 7 days before. Is it possilbe to at least make it EXACTLY 7 days before. Right now at shift at 4pm on Tuesday June 11th, received a reminder at 9am on Tuesday June 4th. This is confusing to someone who is signed up for June 11th but then somehow thinks they are supposed to come on June 4th.
0 Votes
KJ Weaver posted about 1 year ago Admin
No problem!
Thank you for the clarification and feedback! I’ll be sure to share this request with our enhancements team and keep you updated if this change is implemented.
Have an awesome day!
0 Votes
Cat Strahan posted about 1 year ago
Yes, I would like the ability to have reminder automatic notifications sent out 5 days before the shift that look like the one sent out one week before. It is just too confusing for our volunteers to have the notification come out one week before.
Thank you.
0 Votes
KJ Weaver posted about 1 year ago Admin
Thank you for sharing your product suggestion with us. I wanted to clarify some information about this notification, as there may be some confusion surrounding when this notification is currently set to go out to users.
The Upcoming Need Reminder goes out one week before and again one day before a shift happens. Knowing this, would you like the ability to control when a notification can go out?
Looking forward to hearing from you!
0 Votes
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