Deactivating Waivers

Modified on Fri, Mar 29 at 2:13 PM

 Heads up! This article is intended for Site Managers. Please reach out to your site manager if you're a Program Facilitator with questions about prerequisites or waivers. 


Do you want to change a waiver that's attached to a Prerequisite? Need to update an outdated waiver? Or do you simply need to delete a waiver and start over? Whatever the case may be, if the waiver is attached to a Prerequisite, then you must first remove it from the Prerequisite before you can deactivate it. 


How to deactivate a waiver

If the waiver is attached to a prerequisite, you won't be able to deactivate it. You must first remove it from the prerequisite and then you can deactivate the waiver. To get started: 

1. Go to Volunteerism > Prerequisites

2. Click Waiver Setup

3. Select the waiver you wish to deactivate. 

  • The Deactivate Waiver button is grayed out when the waiver is attached to a prerequisite. 

4. Select the prerequisite it's attached to. 

  • If the waiver is attached to more than one prerequisite, be sure to repeat the steps for each prerequisite it's attached to. 
  • Even if the prerequisite is listed as inactive, you won't be able to deactivate the waiver until you remove it from the prerequisite. 

5. Change the type of prerequisite. 

  • You can change it to a dropdown or file upload type to remove the waiver. 
  • You can also create a new waiver with the Create New Waiver button. 

So you know: If volunteers already qualified for the prerequisite, then changing the type won't change their qualified status. 

  • You can deactivate the prerequisite to remove it from their profiles or you can change their status to resubmit so they can requalify for it. 
  • If you reactivate the prerequisite later, then the prerequisite is added back to their profiles. 
    • It's still a good idea to change their status to resubmit when reactivating a prerequisite—especially if you made any changes to the prerequisite or waiver and need them to requalify. 

6. Click Update Prerequisite

7. Go back to the waiver—it should be in the other open tab, but you can also just navigate back to Waiver Setup if necessary. 

  • If you click on the other open tab, you may have to refresh your screen for the Deactivate Waiver button to turn red for you to interact with it. 

8. Click Deactivate Waiver

9. A popup appears asking you to confirm your selection. 

So you know: If a waiver is pending and not attached to a prerequisite, you can simply click Delete Waiver to remove it.