Add Hours for Your Volunteers

Modified on Fri, 09 Feb 2024 at 12:36 PM

Heads up! This article is intended for site managers. If you're a program facilitator looking for more information about how to review your programs, click here!


Your volunteers can, and are encouraged, submit their own hours, but there may be times that you need to add hours on their behalf. Managing volunteer hours can be done right from the Hours area of your dashboard! Here we cover: 


How to add hours for one person

If you need to add hours for only one person: 

1. Go to Volunteerism > Hours. 2. Click Add An Hour Entry3. Type their name in the User Lookup field and select the volunteer from the dropdown you want to add hours for. 4. Type the title for the Opportunity in the Opportunity Response Lookup field and make your selection from the dropdown. 

  • A response to the Opportunity by the volunteer must be submitted for the Opportunity Response to appear in the dropdown. 

5. Complete the required fields in the Hour Details section and add a Description as needed. 6. Answer any required Hours Questions as applicable. 

7. Click Submit Hour Entry when you're done! 

So you know: You can always add hours for a volunteer by navigating to their profile and clicking Hours > Add An Hour Entry. From there, you'd follow the same steps for adding hours from the Hours area of your dashboard. 


How to add hours for teams

How to add hours for individual team members

If you need to add hours for a team member:  

1. Go to Volunteerism > Teams. 2. Click the Team Responses tab. 3. Select the Team Name from the table. 4. In the Team Response window, click the hourglass icon under the Options column for the team member you want to add hours for. 5. Complete the required fields in the Hour Details section and add a Description as needed. 

6. Answer any required Hours Questions as applicable. 

7. Click Submit Hour Entry when you're done! 

✏️ Quick Tip: You can edit Team Hours from this screen too. Under Team Hours, click the pencil icon by the hours you want to edit and make any necessary changes. When you're done, click Submit Hour Entry to save your changes. 

How to add default hours for a team

You can also quickly add default hours for a team: 

1. Go to Volunteerism > Teams

2. Click the Team Response tab. 

3. Select the Team Name you want to add hours for. 

4. Check the boxes beside each response you want to add hours for. 5. Click +Add Default Hours when you're ready! 


How to use the quick add option

If you want a quick add option for hours: 

1. Go to Volunteerism > Hours

2. Click Quick Add Users And Hours3. Enter a valid email and select the volunteer from the dropdown or select [Add New].

  • If you're adding a new user, be sure to enter a valid email address, first and last name, and check the box beside Send the "Invitation to Complete Your Profile" email

4. Select the Opportunity from the Select Opportunity dropdown. 5. If the Opportunity has shifts, select the shift from the Select Shift dropdown. 6. Complete the Hour Details field. 7. If you want to add more hours, click Submit And Start Another. If you're done, click Submit Hour Entry to finish! 


How to add anonymous hours

Did a volunteer bring a friend to an Opportunity who doesn't have an account on the site? That's okay! You can still keep track of those hours by adding anonymous hours for the Opportunity! 

1. Go to Volunteerism > Opportunities.2. Select the Opportunity in the table.

3. Scroll until you see Volunteer Hours and click Add Anonymous Hours4. Fill out all applicable or required fields in the Add Hours form. 5. Click Add Hours to finish! 


How to add default hours to responses

You can also add default hours to Opportunity Responses individually or in bulk! There are a few options for adding default hours. The first option is to add them from the Responses area: 

1. Go to Volunteerism > Responses2. Check the box beside the user or users that you want to add default hours for in the table. 3. Click +Add Default Hours.

✏️ Quick tip: You can check the box beside the User column to select all users. 

So you know: The number of hours applied for those responses is the number of hours assigned to that Opportunity. For example, if you created an Opportunity and set the hours to 2.5, then 2.5 hours are applied to that user's profile. 


The second option is to add them from your Scheduling area: 

1. Go to Volunteerism > Scheduling

2. Select the Opportunity you want to add default hours to and click View available volunteers from the dropdown. 

  • This opens the Responses page for that Opportunity. 

3. Check the boxes for the users you wish to add default hours for. 

  • You can also check the box at the top of the column to select all users. 

4. Click +Add Default Hours

  • Those default hours are now applied to all of the users you selected in step 3.