Your Onboarding Journey - 101 Onboarding

Modified on Wed, Nov 13 at 9:54 AM

Heads up! This article is intended for site managers. If you're a program facilitator looking for more information about how to review your programs, click here!


When you log onto your site, you'll be guided through your onboarding journey through a series of guided walkthroughs. Onboarding is divided into 101 Onboarding and Advanced Onboarding. This article covers the steps in 101 Onboarding. 


Where to begin?

Begin your guided walkthroughs by clicking on the Resource Center button at the bottom corner of each screen. You'll also find additional helpful resources here! This is what it looks like: 



Steps to success!

We want you to be set up for success so we're including each step of the onboarding journey here! This will help you stay organized and on track. We've also highlighted how each step benefits you and your volunteer community!


Step 1: Programs and Opportunities

  1. Create your first Program
  2. Create your first Opportunity


Click View Site to see the volunteer perspective. Click on the Programs page and the Opportunities page to see what they look like from the volunteer perspective:





Step 2: Look and Feel 

  1. Add site colors
  2. Add site banners for desktop and mobile devices
  3. Add a favicon and logo 
  4. Create 1 to 3 Spotlights
  5. Add Images 


Click View Site to see the volunteer perspective. Start by viewing your site banner at the top of your screen, and scroll down to see your site colors, Spotlights, and images:



Step 3: Collecting Volunteer Information

  1. Create your first Prerequisite (if your site has requirements volunteers must complete before responding to Opportunities) 
  2. Add questions and steps to User Registration


  Log out to view your site as a new volunteer. You can complete User Registration and your Prerequisites by signing up as a brand new user. Check out this article for full steps for testing the user experience, or you can simply click Sign Up and follow the steps on your site! 



Step 4: Basic Management Tools 

  1. Learn how to approve pending volunteer hours
  2. Learn how to approve pending Prerequisite submissions 
  3. Schedule volunteers for shifts
  4. Learn how to send an Email Blast to your site's users


 You have now completed 101 Onboarding and you are ready to go live! To view the steps and resources for the Advanced Onboarding module, click here. 


Additional Resources

Want some extra info about each step in 101 Onboarding? See these resources for more info about each step. 


Programs and Opportunities Resources

Look and Feel Resources

Collecting Volunteer Information Resources

Basic Management Tools Resources